Retrieving Your Vehicle from Maxx Auto Recovery

To Retrieve Your Vehicle - What You Need To Know

Forms of Payment: We accept Master Card, Visa or Exact Cash payments for vehicle release!

Paying by Credit Card?  The owner of the credit card MUST be present at time of payment with a valid, government issued photo ID.

How much will it cost?
Our fees are state regulated and are listed below:

Rates effective 1/1/2025

ServiceRateBasis
Current Private Property Impound Tow Rates as of 01/01/25
Private Property Impound (PPI) Base Rate (aka "Hook Fee") –
GVWR (10,000 lbs or less)$250.91One Time
GVWR (10,001-19,000 lbs)$288.57One Time
GVWR (19,001-33,000 lbs)$388.96One Time
GVWR (33,001 or greater)$439.15One Time
MILEAGE
Mileage Base Rate$3.80Per Mile
Mileage Surcharge$0.91Per Mile
STORAGE
GVWR 10,000 lbs or less$2.008Per Hour
$48.19Per Day
GVWR 10,001 and greater$2.48Per Hour
$59.45Per Day
Other Fees
After Hour Release (Weekdays from 5pm-8am, Weekends, and Holidays)$106.06One Time
Statutory Notification Fee (applied at 8 hours of storage)$75.00One Time
The maximum permitted rate is based upon the rules of the Public Utilities Commission, and if there are concerns or questions about these rates or the towing carrier, then call the Public Utilities Commission Consumer Affairs Hotline at 303-894-2070
Current A to B Consensual Tows Rates
Base Rate (aka "Hook Fee")$250.91
MILEAGE
Mileage Base Rate$3.80Per Mile
Mileage Surcharge$0.91Per Mile
OTHER FEES
Dolly Charge – $40 (when applicable)
STORAGE
*Additional fees may apply if the vehicle remains impounded for more than 48 hours.
**Rates vary for vehicles with a GVRW over 10,000

Under no circumstances will an employee or customer be allowed to enter a vehicle to retrieve cash, wallets, purses, etc. Please be sure to bring the complete impound fees and a licensed driver with you when you come to retrieve your vehicle.

Please call prior to arriving at the impound facility to ensure you have everything required and know the tow fees. You will be required to provide the Vehicle Identification Number (VIN), the keys, the location the vehicle was removed from and a valid government issued photo ID.  As we are unable to prove ownership without this we will not allow entry to the vehicle to retrieve this information.



Lien Holders

If a lien holder recovers a vehicle from impound, we will require a Hold Harmless Form and a copy of the title, both front and back. If you have any more questions, please refer to our Vehicle Owner FAQs, or if you’re ready to retrieve your vehicle, here’s how to find us.