Retrieve Your Vehicle

Please note: We require Master Card, Visa, Discover or Exact Cash payments for vehicle release! Owner of credit card MUST be present at time of payment with a valid, government issued photo ID.Under no circumstances will an employee or customer be allowed to enter a vehicle to retrieve cash, wallets, purses, etc. Please be sure to bring the complete impound fees and a licensed driver with you when you come to retrieve your vehicle.

Please call prior to arriving at the impound facility to ensure you have everything required and know the tow fees. You will be required to provide the Vehicle Identification Number (VIN), the keys, the location the vehicle was removed from and a valid government issued photo ID. As we are unable to prove ownership without this we will not allow entry to the vehicle to retrieve this information.

Lien Holders

If a lien holder recovers a vehicle from impound, we will require a Hold Harmless Form and a copy of the title, both front and back. If you have any more questions, please refer to our Vehicle Owner FAQ, or if you’re ready to retrieve your vehicle, here’s how to find us.